Shipping Policy

Shipping & Delivery

All orders are sent out via fedex, UPS or US mail. Our goal is to ship your order out on the same day that is is received. If your order totals $30.00 or more it ships FREE. This only applies to the USA, and not APO or international locations. We will send you a copy of your credit card receipt as well as a tracking number as ready. In the event that an item is temporarily out of stock , we will notify you to see if you wish to wait for the goods to be available, or for us to refund your payment. Please reach out to us directly through the Contact Page if there are additional questions or concerns.

Damages & Returns

Please call the office to determine disposition of damages. All claims must be made within 10 days of the receipt of goods. No damages or returns accepted without an RA number. Returns are subject to a 15% restocking charge.

Our Guarantee

We proudly stand behind the products we offer in regard to manufacturing defects.

Harry D. Koenig & Co., Inc. accepts orders subject to contingencies over which they have no control. Colors subject to change. Prices subject to change without notice.